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Female Support Services Coordinator

  • Location: Cwmbran
  • Job Type: Permanent
  • Sector: Care
  • Salary: £29000 - £29500 per annum
Consultant
Jason Murphy

I am recruiting a CARING and PASSIONATE Female Support Services Coordinator on behalf of a fantastic service in the Cwmbran, Torfaen area.

I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice.


This is a great opportunity to manage team members and lead the day-to-day coordination of the Refuge Service providing specialist trauma-informed and person-led support to people affected by Violence Against Women, Domestic Abuse and/or Sexual Violence (VAWDASV)

This position is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. It is also subject to an Enhanced DBS check.

  • Salary: £29,000 - £29,500
  • Hours: 35 Hours per week (Monday to Friday)
  • Contract: Permanent
  • Shifts: Monday to Friday
  • Location: Cwmbran, Torfaen

Benefits of the Support Services Coordinator:

  • Generous Annual Leave Package Totalling 35 Days (Inclusive of Bank Holidays)
  • Pension
  • Life Assurance
  • Employee Assistance Program - That Supports Your Health and Well-being at Home and at Work
  • Flexi Working
  • Paid Company Sick Pay & Emergency Dependent Leave

As a Support Service Coordinator, you will be responsible for the following:

  • Work closely with the Service Manager to contribute to achieving the ambition and operational objectives of team members by demonstrating and positively role-modelling the organisation's values and culture
  • Collaborate with team members to plan and deliver high-quality, specialist, trauma-informed, person-led support services
  • Ensure team members place individuals supported through the service at the centre of designing their support and have a range of ways to feedback about their experience
  • Manage safeguarding for your service area
  • Manage the delegated aspects of budgetary responsibility
  • Provide support team with case management and direction
  • Manage team preparation and attendance at Multi-Agency Risk Assessment Conference (MARAC) and other similar meetings
  • Support the Service Manager in collecting information and producing timely returns and other reports as part of funding requirements
  • Collaborator in monitoring the team's compliance with external quality standards
  • Oversee regular audits and compliance
  • Work collaboratively with other Service Coordinators to ensure refuge, community and crisis referral paths are easily accessible.
  • Empowering individuals to have informed choices and design and achieve meaningful and impactful outcomes,
  • Provide support, signpost, and refer adults and children to the internal and external services they wish to engage with
  • Carry out any other reasonable duties as required/requested by your line manager

Requirements of the Support Services Coordinator:

  • Hold a SafeLives IDVA training certificate, or a relevant degree, or demonstrable equivalent experience or a vocational qualification.
  • Previous experience in a similar role
  • Driving licence and access to own vehicle is essential
  • Have an understanding of domestic violence and abuse, including the impact on victims and their children
  • Understand child protection issues and how to effectively safeguard
  • Experience in engaging with external agencies
  • Have strong crisis management skills
  • Excellent IT and communication skills
  • Ability to provide practical and emotional support
  • Ability to manage own workload
  • Ability to work alone and as part of a team

If you want to make a real difference in lives click APPLY now!

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone

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