Regional Operations Manager

Job Title: Regional Operations Manager – Supported Accommodation
Location: Newport, Gwent, Wales / Bristol, England
Salary: £45,000 - £55,000 per annum (DOE)

Job Description:
We are seeking a highly experienced and dynamic Regional Operations Manager to lead our supported accommodation services across Newport, Gwent, and Bristol. This is an excellent opportunity for a professional with a strong background in operations management within the social care or supported living sector. The Regional Operations Manager will oversee multiple locations, ensuring operational excellence, compliance, and high-quality service delivery. If you are passionate about making a positive impact in supported accommodation and possess proven leadership skills, this role is ideal for you. The Regional Operations Manager role in Newport and Bristol offers a chance to develop your career within a supportive and inclusive environment.

Key Responsibilities:

• Oversee and manage the day-to-day operations of supported living services in Newport and Bristol.
• Lead, mentor, and develop teams to ensure high standards of care and support.
• Implement and manage operational policies and procedures to optimise performance across regions.
• Collaborate with senior management to develop strategic goals and initiatives.
• Monitor financial performance, including budgeting, forecasting, and cost control.
• Ensure compliance with all relevant regulations, safety standards, and company policies.
• Build and maintain relationships with stakeholders, service users, and community partners.
• Analyse sector needs and local authority policies to identify opportunities for growth.
• Support the progression of Deputy Managers to Registered Service Managers.

Requirements:

• Minimum of 2 years’ experience managing supported accommodation or similar services.
• Recent experience as a Supported Accommodation Manager or Children’s Home Manager.
• Level 5 Diploma in Leadership and Management (or equivalent).
• Level 4 Diploma for Children, Young People and Families Practitioner (or equivalent).
• Operational knowledge of Ofsted Supported Accommodation Standards and/or CIW.
• Full UK Clean Driving Licence.
• Strong leadership and team development skills.
• Excellent communication, report writing, and IT skills.
• Relevant safeguarding, health, and safety training.
• Ability to travel within the service area as required.

What We Offer:

• Opportunities for professional development and career progression.
• A supportive, inclusive, and collaborative company culture.
• Competitive salary and benefits package, including pension, health & wellbeing programmes, and paid leave.
• Flexible working hours with a focus on work-life balance.
• On-site parking and company events.

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.