Adult Residential - Service Manager

Job Title: Service Manager

Location: Caernarfon, Gwynedd, Wales

Salary: £34,416 per annum 

Employment Type: Permanent, Full-time 

Job Description:
Join a dedicated team in Caernarfon as a Service Manager within a supportive environment committed to empowering individuals with learning disabilities. Based in Gwynedd, this role offers the opportunity to lead and develop services that make a meaningful difference in people's lives.

Key Responsibilities:
As a Service Manager in Caernarfon, your daily duties will include:

• Overseeing the day-to-day operations of two support services, ensuring high standards of person-centred care.
• Leading, motivating, and developing a team of support workers to deliver quality support aligned with organisational values.
• Conducting regular reviews of support plans, risk assessments, and service delivery to promote independence and wellbeing.
• Building positive relationships with stakeholders, including families, social workers, and external partners.
• Managing incident safeguarding concerns, staff rotas, and ensuring compliance with policies and regulations.
• Supporting staff training, mentoring, and fostering a collaborative team environment.

Requirements & Qualifications:
To be successful as a Service Manager, you will need:

• A Level 5 qualification in Health and Social Care (or actively working towards it).
• Proven experience supporting individuals with learning disabilities in a social care setting.
• Strong leadership skills with experience managing teams and multiple services.
• Effective communication skills and the ability to influence others.
• A full UK driving licence and access to your own vehicle, with willingness to travel for meetings and activities.
• Welsh language skills are desirable to effectively communicate with Welsh-speaking service users.

Benefits & Work Environment:

• Competitive salary with regular pay reviews.
• 25 days annual leave, rising to 30 days after 5 years, with options to buy or sell leave.
• Health and Wellbeing programme, including 24-hour Employee Assistance Programme.
• Company pension scheme and benefits platform.
• Blue Light discount card and other staff perks.
• Ongoing training and development opportunities.

If you are a qualified Service Manager seeking a rewarding role in Caernarfon, apply today!

Vetro Recruitment acts as an employment business for temporary staffing and as an employment agency for permanent placements. We are an equal opportunities employer, making decisions based on merit.