Business Support Manager

Job Title: Business Support Manager
Location: Exeter
Salary up to £50,0000

Job Description:
Are you an organised, proactive professional seeking a pivotal role where your skills can truly make an impact? A leading specialist provider is looking for a dedicated Business Support Manager to join their Senior Leadership Team. This is more than an administrative position; it’s the core of the organisation’s operations. As the Business Support Manager, you will be the central point of coordination, ensuring systems run smoothly so operational teams can focus on delivering safe, high-quality care to children and young people.

Key Responsibilities:

• Lead and line manage office administrators, providing clear direction and performance oversight
• Oversee daily office workflows, manage shared email accounts, and maintain secure company records
• Coordinate Ofsted registration processes and support applications for new home registrations
• Process invoices, manage payroll administration for Home Managers, and oversee fleet compliance (MOT, tax, insurance)
• Manage the company website and social media platforms (LinkedIn, Facebook, Instagram) to maintain a professional online presence

Requirements:

• Proven experience in office management or senior administration, ideally within a regulated health or social care environment
• Proficient in Microsoft 365 (Teams, SharePoint, Excel) and confident managing multiple digital platforms
• Deep commitment to safeguarding and the welfare of children, with willingness to undergo advanced safeguarding training
• Strong knowledge of UK GDPR and the Data Protection Act 2018
• An approachable, people-oriented attitude with a good sense of humour and a positive cultural fit, including openness to working in a dog-friendly workplace

Benefits:

• Opportunity to work for an organisation that prioritises growth and well-being
• Autonomy to exercise sound judgment and take ownership of complex tasks
• Supportive environment with a focus on professional development and team well-being

This role offers a unique chance to contribute to a values-led organisation committed to making a difference. You will report directly to the Managing Director, providing you with the autonomy to shape your work and impact the organisation positively.

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.