Cardiff, South Glamorgan, United Kingdom
£23,982 - £23,982
Permanent
I am recruiting several CARING and PASSIONATE Young Person\’s Domestic Abuse Support Workers on behalf of a fantastic service in the Gwent area.
I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice.
You will be supporting women and young people by providing them with an individually tailored support package. There is a need to work flexibly, including some weekends, and also take part in an on-call service.
- Salary: £23,982
- Hours: 35 Hours per week
- Contract: Permanent
- Shifts: Days (occasional flexible working as per service need).
- Location: Gwent wide (working across Blaenau Gwent, Caerphilly, Monmouthshire, Newport and Torfaen)
Benefits of the Domestic Abuse Caseworker role:
- Generous Annual Leave up to 32 days
- Pension
- Life Assurance
- Employee Assistance Program – supports your health and well-being at home and work
- Flexi Working
- Paid Company Sick Pay & Emergency Dependent Leave
- Real Living Wage Employer
- Bike to work scheme, among other benefits.
As a Domestic Abuse Support Worker, you will be responsible for the following:
- Be the first point of contact for service users via phone, email, online chat, text and face-to-face
- Identify and assess the risks and needs of service users
- Provide immediate crisis intervention
- Making detailed and accurate reports and ensuring the CRM is always updated
- Signpost and support women and their families to various agencies, e.g. social services, the police, DWP, homelessness, education, housing, and cultural services
- Promote the service
- Undertake training and development to enhance your skills and knowledge
Requirements of the Domestic Abuse Support Worker:
- Ideally hold a SafeLives IDVA training certificate, or a relevant degree, or demonstrable equivalent experience or a vocational qualification.
- A driving licence and access to your own vehicle are essential
- Have an understanding of domestic violence and abuse, including the impact on victims and their children
- Understand child protection issues and how to effectively safeguard
- Experience in engaging with external agencies
- Strong crisis management skills
- Excellent IT and communication skills
- Ability to provide practical and emotional support
- Ability to manage own workload
- Ability to work alone and as part of a team
If you want to make a real difference in lives, click APPLY now!
**Unfortunately, we are unable to offer sponsorship for these positions**
Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.
