Domestic Abuse Support Worker

Job Title: Domestic Abuse Support Worker
Location: Abergavenny, Monmouthshire, South Wales
Salary: £26,000 - £28,000 per annum
Employment Type: Full-time, Permanent

Job Description
Domestic Abuse Support Worker opportunities are available in Abergavenny, Monmouthshire, supporting individuals and families who are experiencing domestic abuse and related housing challenges. Working within a multi-agency setting, you’ll help people to stay safe, stabilise their situation, and sustain their tenancy wherever possible, while building longer-term resilience and support networks.

Key Responsibilities
As a Domestic Abuse Support Worker based in Abergavenny, your daily duties will include:

• Completing needs assessments, risk assessments, and risk management plans, including SafeLives DASH and robust safety planning.
• Providing practical and emotional housing-related support to reduce the risk of tenancy breakdown, including advocacy and problem-solving around complex barriers.
• Working closely with partner agencies (e.g., statutory and voluntary services) to coordinate timely, appropriate, and person-centred interventions.
• Supporting individuals to engage with relevant services such as housing providers, benefits support, legal processes, and other community-based resources.
• Assessing and advising on home security measures and liaising with partner schemes to improve safety where required.
• Maintaining accurate, high-quality case notes and monitoring information using relevant electronic systems, in line with organisational standards.
• Participating in a rota that may include on-call responsibilities, offering telephone advice and, where necessary, in-person support.

Requirements & Qualifications
To be successful as a Domestic Abuse Support Worker, you will need:

• Proven experience supporting people who have experienced (or are experiencing) domestic abuse.
• Strong safeguarding knowledge and the ability to assess and respond to dynamic risk with clear, proportionate decision-making.
• Excellent communication skills (written and verbal) with a calm, non-judgemental, and professional approach.
• Full UK Driving Licence and access to a vehicle (community-based work requirement).
• Enhanced DBS Check (or willingness to complete one, subject to role requirements).

Benefits & Work Environment

• £26,000 - £28,000 per annum with a stable permanent contract.
• Supportive team culture with structured supervision, reflective practice, and a focus on professional boundaries and wellbeing.
• Ongoing training and development to strengthen your practice in risk management, multi-agency working, and trauma-informed support.
• A varied role combining office-based multi-agency work with community outreach across the local area.

If you are a qualified Domestic Abuse Support Worker looking for an exciting new role in Abergavenny, apply today!

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.