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Homeless Hostel Support Worker

Reference: 15256
Location
Swansea, Swansea, United Kingdom
Salary
£14.24 - Per Hour
Contract Type
Temporary

Job Title: Homeless Hostel Support Worker
Location: Swansea
Salary: £14.24 per hour (including holiday pay)
Employment Type & Hours: Temporary (shift-based/flexible working)

About the Role

We’re recruiting a dedicated Homeless Hostel Support Worker to join a specialist supported housing provider in Swansea. This is a hands-on, people-focused role supporting individuals facing homelessness and related challenges, helping them to stay safe, engaged, and supported day to day.

Key Responsibilities

As a Homeless Hostel Support Worker in Swansea, your daily tasks will focus on delivering person-centred support, including:
  • Supporting residents to follow hostel rules and maintain a safe, respectful environment
  • Providing practical and emotional support to individuals with complex needs
  • Explaining and reinforcing health & safety procedures within the service
  • Offering clear information and guidance to residents and visitors when required
  • Liaising with housing teams/officers and other professionals to meet residents’ needs
  • Promoting equality, diversity, and high standards of customer care at all times

Requirements & Qualifications

Essential:
  • Qualifications: Not essential (relevant housing/support work training and/or transferable experience is welcomed)
  • Driving Licence: Not required
  • Experience: A strong empathetic approach and the ability to work with vulnerable people (previous supported housing/social care experience is beneficial)
Desirable:
  • Experience within homeless services, supported housing, or social care
  • Confidence working with people experiencing mental health and/or substance misuse challenges

Benefits & Perks

  • Competitive Pay: £14.24 per hour (including holiday pay)
  • Training & Support: Ongoing support and guidance in a specialist setting
  • Perks: Flexible working opportunities and varied shift patterns

Safeguarding & Compliance

This post is subject to an Enhanced DBS check and satisfactory references. Vetro Recruitment and our client are committed to safeguarding and promoting the welfare of vulnerable adults and children.
If you are a dedicated Homeless Hostel Support Worker looking to make a real difference in Swansea, apply today!
Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.

Apply today

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Omar Salmman
Omar Salmman
Associate Director
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