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Housing Support Worker

Reference: 15140
Location
Caerphilly , Caerphilly, United Kingdom
Salary
£14.24 - Per Hour
Contract Type
Temporary

Job Title: Housing Support Worker
Location: Caerphilly, Caerphilly, South Wales
Salary: £14.24 per hour (including holiday pay)
Employment Type: Contract (flexible hours)

Job Description
Housing Support Worker opportunities are available in Caerphilly, Caerphilly, supporting adults within a specialist supported housing setting. This role focuses on helping people to maintain safe, stable accommodation while working towards greater independence, wellbeing, and positive outcomes. You’ll join a supportive team environment where compassion, consistency, and professional boundaries are valued.

Key Responsibilities
As a Housing Support Worker based in Caerphilly, your daily duties will include:

  • Supporting residents to follow service guidelines, maintain safety, and contribute to a respectful shared living environment
  • Providing practical and emotional support using a person-centred, strengths-based approach
  • Completing regular welfare checks, accurate record-keeping, and reporting any safeguarding or risk concerns appropriately
  • Encouraging engagement with support plans, appointments, and wider services (including health, housing, and community support)
  • Working collaboratively with internal colleagues and external professionals to help meet individual needs
  • Promoting equality, diversity, and inclusion, delivering consistent customer care and professional communication

Requirements & Qualifications
To be successful as a Housing Support Worker, you will need:

  • Enhanced DBS Check (required) and a strong commitment to safeguarding
  • Experience in supported housing, homelessness services, social care, or a similar setting (desirable)
  • Excellent communication and interpersonal skills, with confidence managing challenging situations calmly
  • Flexibility to work across a rota (including days/nights/weekends where required)
  • NVQ Level 3 or Level 5 in Health & Social Care (desirable)
  • Full UK Driving Licence and access to a vehicle (where applicable to the service)

Benefits & Work Environment

  • £14.24 per hour (including holiday pay) with reliable, regular pay
  • Flexible working patterns to fit around your lifestyle
  • Training and development support to help you build your skills and progress
  • Supportive team culture with clear guidance and access to experienced colleagues
  • Wellbeing support and a role that offers meaningful, day-to-day impact

If you are a qualified Housing Support Worker looking for an exciting new role in Caerphilly, apply today!

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.

Apply today

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Sophie Davies
Sophie Davies
Recruitment Consultant
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What makes my experience great is the exceptional support and guidance provided by my consultant, Sophie Davies, and the organisations commitment to staff well-being through flexible working arrangements. 

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Her support is everything. She is always there to give support at any time. Vetro Recruitment is the best. I would recommend Vetro over and over again because their services are top-notch. 

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Sophie Davies! She has taken the time to meet with me and invest in learning my supported living homes, to know what I need, when I'm looking for cover.

Sophie is so in tune with her clients that she made contact with me for a temp-to-perm that she knew aligned with my values and required support. I know if I reach out to Sophie by phone or email, she will respond right away to let me know she has seen my request for staffing and she is actively working on it. Because of Sophie Davies' approach, Vetro is the only agency I approach when we require staff cover, should it be emergency cover or longer term. Sophie will email early in the week to let managers know of staff she has available immediately, and their skill set, so coming back to work after the weekend off, this gives me a welcome safety net for staffing options to plan cover for the week. Sophie is a credit to Vetro Recruitment. 

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Sophie has been amazing throughout the process.

Always finds shifts for me and is always there to help. The rest of the team are lovely to speak to and always happy to help!

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Sophie is a great consultant...

She is always making sure that her candidates get shifts. 

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Vetro is family to me...

Sophie is very friendly and accommodating and wants to help solve any issues with work to make sure you are happy at the end of the day. 

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