Learning and Development Manager

Elevate Care Standards: Learning & Development Manager ?

Are you a passionate and qualified learning professional ready to shape an outstanding workforce in children's residential care? We're seeking a proactive and skilled Learning & Development Manager to collaborate with our management team and drive high-quality training across our services.

In this pivotal role, you'll be responsible for delivering essential training, fostering staff education, and ensuring our teams possess the knowledge and skills required to provide exceptional, compliant care.

Your Mission: Key Responsibilities

You will spearhead our training efforts, focusing on delivery, compliance, and strategic development:

Training Delivery & Design

• Deliver mandatory training to all frontline staff, ensuring 100% compliance.

• Design, research, and deliver bespoke training packages that strengthen overall workforce capability and respond to urgent, evolving service needs.

• Maintain and develop your own expert training skills, particularly in restraint/physical intervention and first aid, to meet business and regulatory requirements.

• Essential Minimum Course Delivery Includes: First Aid, PBS 3-Day & 1-Day Refresher, Safeguarding/Whistleblowing, Medication Administration, Suicide/Self-Harm Awareness & Ligature Training, and PACE/NVR.

Service & Workforce Development

• Assess learning and development needs within each home through collaboration with Registered Managers.

• Create and implement company-wide Learning & Development Plans based on analytical assessment and strategic service needs.

• Support the Operations Manager in developing in-house education programmes and provide tuition to staff undertaking Level 3 Diplomas.

• Support managers in planning their workforce development, implementing effective appraisals, and contributing to the Manager Development Programme.

Administration & Compliance

• Maintain and audit the central workforce training database to ensure accurate record-keeping and regulatory compliance.

• Oversee compliance with all regulatory workforce education requirements.

• Audit training effectiveness, safety, and staff compliance, completing necessary risk assessments related to training delivery environments.

What You'll Need to Succeed

We are looking for a candidate who is a strong facilitator, collaborator, and subject matter expert in the children's care sector.

Essential Qualifications & Experience

• Recognised Training Qualification (e.g., PTLLS/DTLLS, AET, or equivalent).

• Proven experience delivering training in a care or education setting.

• Strong knowledge of regulatory and compliance requirements specific to children’s residential care.

• Accreditation in restraint/physical intervention training (e.g., Team Teach, MAPA, etc.).

• Previous experience supporting staff undertaking NVQs or Diplomas (Level 3 or above).

• Excellent IT skills, including proficiency in using training databases and Microsoft Office.

Key Skills & Abilities

• Exceptional ability to design, deliver, and evaluate engaging training programmes.

• Strong presentation and facilitation skills suitable for a diverse frontline workforce.

• Analytical skills to accurately assess training needs and effectively measure learning outcomes.

• Ability to work collaboratively with managers and staff across all residential settings.

• Meticulous approach to maintaining accurate records and reporting systems.

General Expectations

You will be expected to conduct yourself professionally at all times, ensure a clean and safe working environment for all training, and take responsibility for company property. This role requires an adaptable professional committed to maintaining the highest standards of care through excellent staff training.