Mental Health Support Worker

Job Title: Mental Health Support Worker
Location: Newport, Newport, South Wales 
Salary: £30,000 per annum
Employment Type: Full-time (Fixed-term contract)

Job Description
We are recruiting a Mental Health Support Worker to join a specialist community service in Newport, Newport, supporting adults with complex mental health needs to step down from hospital or secure settings into independent living. This is a frontline, person-centred role where you will work within a multi-agency team to promote stability, independence, and safer outcomes in the community.

Key Responsibilities
As a Mental Health Support Worker based in Newport, your daily duties will include:

• Providing person-centred practical support with daily living skills, including budgeting, meal planning, medication prompts (where appropriate), tenancy sustainment, and building positive routines.
• Supporting community integration by accompanying individuals to appointments and encouraging engagement with local activities and meaningful goals.
• Contributing to care and support planning, attending reviews, updating risk and crisis plans, and promoting choice, control, and recovery-focused outcomes.
• Delivering emotional regulation and crisis support, using structured approaches to reduce escalation and promote coping strategies during periods of distress.
• Maintaining accurate records and safeguarding awareness, escalating concerns promptly and working in line with best practice and service procedures.
• Working collaboratively across a 24/7 rota, participating in handovers, reflective practice, and supervision to ensure consistent, safe support.

Requirements & Qualifications
To be successful as a Mental Health Support Worker, you will need:

• Relevant frontline support experience with complex mental health needs and/or challenging behaviours.
• Full UK Driving Licence and access to a vehicle (travel across the local health board area may be required).
• Flexibility to work a rolling rota including evenings, weekends, and nights as part of a 24/7 service.
• Strong communication and boundaries, with the ability to build therapeutic relationships while remaining professional and resilient.

Benefits & Work Environment

• £30,000 per annum with a structured, supportive induction.
• Ongoing training and development, including psychologically informed approaches and structured support methods.
• Clinical supervision and reflective practice, within a team culture that values wellbeing, consistency, and learning.

If you are a qualified Mental Health Support Worker looking for an exciting new role in Newport, apply today!

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.