Office Administrator

General Office Administrator

Location: Cranleigh, Surrey, United Kingdom

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Job Overview

We are seeking a friendly, motivated, and adaptable General Office Administrator to provide high-quality clerical and administrative support for our specialist school and college. This is a key role in the smooth running of the school office, requiring a proactive, "hands-on" approach.

Supporting students aged 5-19 with complex learning disabilities and severe social communication and behavioural issues.

• Actual salary: £22,767 - £24,184 per year.
  42 Weeks (Term Time + 15 Days).

• Hours: Full-time, 37.5 paid hours per week (8:30 am - 4:30 pm), Monday to Friday.

• Bonus: An additional £1,000 Retention Bonus is offered.

 

Key Responsibilities

• Provide high-level administrative support to the school leadership team and staff.

• Manage and update school records, ideally utilizing SIMS (School Information Management System) or a similar platform.

• Answer phone calls, emails, and handle general inquiries from parents and visitors.

• Assist with the preparation of reports, letters, and communications.

• Accurately record comprehensive notes during Annual Review meetings to support students' EHCPs.

• Manage student data, admissions, and attendance records.

• Organise meetings, appointments, and events.

• Provide cover for the school Receptionist on the front desk when required.

• For the 52-week position only: Provide administrative support for the admissions process and the fundraising team.

 

Required Skills and Experience

• Experience: Proven experience in an administrative role is necessary; experience within an educational setting is advantageous but not essential.

• Technical Skills: Familiarity with SIMS or a strong willingness to quickly learn a new system.

• Communication: Excellent communication skills with a friendly, confident, and professional attitude. Must be confident communicating with staff, external agencies, and prospective parents, and have empathy for the needs of our students.

• Qualities: A reliable team player who is flexible, enthusiastic, and possesses strong organisational skills.

• Resilience: Must possess the physical, mental, and emotional resilience required for this specialist setting.

 

Benefits and Support

• £1,000 Retention Bonus: Paid across the first 18 months of employment.

• Paid Holiday: 25 days holiday plus public holidays paid.

• Wellbeing Package: Life insurance and Medical Cashplan, plus access to a 24/7 Employee Assistance Service (counselling and professional support).

• On-site Perks: Free hot lunch during term time, provided by our in-house catering team.

• Development: Annual performance-related pay progression, 1:1 mentoring, and CPD training.

• Mandatory Training: Full Safeguarding and Team Teach positive behaviour support training provided as part of your induction.

• Transport: Ample free car parking on-site (own transport is desirable due to the rural location).