Regional Manager

Job Title: Regional Manager (Supported Living)
Location: West Wales (Carmarthenshire and Pembrokeshire), United Kingdom
Salary: £39,000 – £44,000 per annum + £1,000 car allowance

Job Description:
Regional Manager roles in West Wales are at the heart of delivering high-quality, person-centred support. As a Regional Manager for Carmarthenshire and Pembrokeshire, you will provide leadership oversight across approximately 18 supported living houses, supporting around 35 people, and leading a team of about 8 Supported Living Managers. Reporting to the Head of Support and Inclusion (Wales), you will help develop managers, strengthen quality and compliance, and drive continuous improvement across the region.

Regional Manager in West Wales is a values-led opportunity to ensure people have choice, voice, and control, while building strong partnerships with commissioners, health professionals, and external stakeholders.

Key Responsibilities:

• Provide inclusive, values-led leadership to Supported Living Managers and their teams across West Wales
• Develop and support managers to improve performance, quality, and regulatory compliance as a Regional Manager
• Promote a culture where people supported are actively involved in decisions about their lives
• Support community integration and effective communication so people are fully included in local communities
• Support recruitment processes, including selecting new staff and reviewing performance during probation
• Carry out quality monitoring visits and lead continuous improvement activities
• Build and maintain effective partnerships with commissioners, health professionals, and external stakeholders
• Ensure all homes meet Care Inspectorate Wales (CIW) standards and relevant legislative requirements
• Use data and systems to monitor performance, identify trends, and drive improvements
• Manage budgets and resources effectively to ensure best value and sustainability
• Contribute to strategic planning and regional development across Carmarthenshire and Pembrokeshire

Requirements:

• Extensive experience managing teams supporting people with learning disabilities and varied support needs
• Experience in a Regional Manager or similar senior leadership role, including developing managers to improve compliance and performance
• Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
• Strong knowledge of CIW standards, safeguarding, and relevant legislation
• Confident using IT systems to gather, analyse, and report on performance data
• Ability to lead, motivate, and develop managers to achieve high standards
• Excellent communication and partnership-working skills
• Proactive, solutions-focused approach with the ability to manage change positively
• Full UK driving licence and ability to travel regularly across Carmarthenshire and Pembrokeshire

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.