Regional Operations Manager

Join a Leading Provider of Supported Accommodation as a Regional Operations Manager

Are you an experienced leader in supported living or youth services seeking a rewarding management role? Our client, a reputable specialist provider of supported accommodation, is looking for a dynamic Regional Operations Manager to oversee multiple supported living services across Newport, Gwent, and Bristol. This is an exciting opportunity to drive operational excellence, lead dedicated teams, and make a meaningful difference in the lives of young people and vulnerable adults

• Job Title: Regional Operations Manager – Supported Accommodation Services
• Location: Newport, Gwent, and Bristol, UK
• Salary: £45,000 - £55,000 per annum (DOE)

Key Responsibilities:

• Manage and support the Bristol Deputy 16+ Manager, guiding their progression towards becoming a Registered Service Manager (1 day a week required to work from Bristol Services) 
• Oversee the day-to-day operations of supported living services in Newport and Bristol
• Develop and implement operational policies, procedures, and best practices to enhance service efficiency and compliance
• Lead, mentor, and develop support teams to deliver high-quality, person-centred care
• Collaborate with senior management to shape strategic plans and service improvements
• Monitor financial performance, including budgeting, forecasting, and cost management
• Ensure compliance with all relevant regulations, safety standards, and company policies
• Build and maintain positive relationships with stakeholders, including service users, families, community partners, and local authorities
• Stay informed on sector trends, government policies, and funding opportunities to support service growth

Skills & Experience:

• Minimum of 2 years’ managerial experience within supported accommodation, youth services, or children’s residential homes
• Proven success in managing multiple locations or properties
• Recent experience as a Supported Accommodation Manager or Children’s Home Manager
• Level 5 Diploma in Leadership and Management or equivalent qualification
• Level 4 Diploma for Children, Young People, and Families Practitioner or similar
• Solid understanding of Ofsted-supported accommodation standards and/or CIW regulations
• Full UK driving license and willingness to travel across service areas
• Excellent report writing, IT, and data management skills
• Relevant safeguarding, health & safety training (Level 2/3)

Additional Qualifications (Desirable):

• Certification in property management
• Degree in Youth and Community Work
• Designated Safeguarding Lead/Officer
• Experience in community engagement or customer service

What We Offer:

• Opportunities for professional development and career progression
• A supportive, inclusive work environment focused on teamwork and collaboration
• Competitive salary and benefits package including pension, health and dental plans, and paid time off
• Work-life balance with a Monday to Friday schedule and flexible working arrangements
• On-site parking and all essential travel provided within the region

Qualifications & Requirements:

• Minimum of 2 years of experience in operations management, ideally in supported accommodation, youth services, or residential care
• Proven ability to manage multiple locations and motivate teams
• Strong leadership, communication, and interpersonal skills
• Financial acumen with experience in budgeting and reporting
• Familiarity with property and support management software
• Flexibility to travel within the service region as needed

Join a dedicated team committed to making a positive impact – apply now to become part of a reputable organisation providing essential support and housing solutions.

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.