Chorley , Merseyside, United Kingdom
£50,000 - £65,000
Permanent
Job Title: Customer Relationship Manager (CRM) – Leading Specialist Provider
Location: London, Greater London, UK
Salary: Competitive DOE
Job Description:
We are seeking a dedicated Customer Relationship Manager (CRM) to join a leading specialist provider based in London. The ideal candidate will play a key role in managing client relationships, ensuring customer satisfaction, and driving business growth. This is an excellent opportunity for a professional with strong communication skills and a passion for delivering exceptional service in a dynamic environment.
Key Responsibilities:
- Develop and maintain strong relationships with clients to understand their needs and ensure satisfaction
- Act as the primary point of contact for clients, providing expert guidance and support
- Collaborate with internal teams to deliver tailored solutions and improve service delivery
- Monitor client accounts and identify opportunities for upselling or service enhancements
- Prepare reports on client activity and feedback to inform strategic decisions
Requirements:
- Proven experience in customer relationship management or account management
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong organizational skills and attention to detail
- Knowledge of CRM software and MS Office Suite
This is a fantastic opportunity for a Customer Relationship Manager (CRM) in London to join a reputable organization committed to excellence. The successful candidate will have the chance to develop their career within a supportive and innovative environment.
Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.
