Registered Service Manager

Registered Service Manager (Ofsted)
Location: Thornton Heath, London
Salary: £40,000 - £50,000 (plus performance-related bonuses)

Are you passionate about shaping the future of young people? A brand-new supported accommodation service in Thornton Heath is seeking an experienced and dedicated Registered Service Manager to lead and develop a 6-bed children's home for 16–17-year-olds with emotional and behavioural difficulties.

This is an exciting opportunity to be part of building a high-quality provision from the ground up. The home is based on a purpose-built site featuring exceptional facilities including a gym, library, games room, mechanics workshop, and vegetable garden. The goal is to deliver care that meets and exceeds Ofsted standards.

Key Responsibilities:

• Lead, manage, and develop a new team of care staff.

• Ensure high-quality care delivery in line with Ofsted requirements and organisational policies.

• Develop and oversee care and placement plans.

• Maintain professional relationships with external agencies and partners.

• Manage budgeting and financial aspects of the home.

• Supervise, support, and mentor staff to promote best practice.

• Facilitate Ofsted inspections and manage regulatory requirements.

• Report regularly to senior leadership and escalate key issues.

What We’re Looking For:

• Minimum 2-3 years of management experience in children’s residential or supported accommodation.

• Experience with Ofsted inspections.

• NVQ Level 5 in Leadership and Management (or equivalent).

• NVQ Level 3 in Caring for Children and Young People (or equivalent).

• Strong leadership, communication, and organisational skills.

• A thorough understanding of the Children Act 1989, Care Standards Act 2000, Supported Accommodation Regulations 2023, and all relevant safeguarding protocols.

Additional Information:

• 35 hours per week, Monday to Friday (flexibility required).

• 30 days annual leave including bank holidays (with increases based on length of service).

• Double pay for bank holiday shifts.

• Company-provided mobile phone and laptop.

• Workplace pension scheme after probation.

• Ofsted and performance-related bonuses.

• Ongoing training and development opportunities.

All appointments are subject to a 6-month probationary period and an enhanced DBS check.

If you are driven to make a lasting difference and meet the above criteria, we welcome your application. Please submit your CV along with a statement of interest.

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.