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Service Manager - Adults Residential

Reference: 12911
Location
Groeslon, Gwynedd, United Kingdom
Salary
£34416 - £34416
Contract Type
Permanent

Job Title: Service Manager
Location: Caernarfon, Gwynedd, Wales
Salary: £34,416 per annum 

Job Description:
Join a dedicated team as a Service Manager in Caernarfon, where you will play a vital role in supporting individuals with learning disabilities to lead fulfilling and enriched lives within the community. This is an excellent opportunity for a compassionate and experienced professional to make a real difference in people's lives while advancing their career in social care.

Key Responsibilities:

  • Oversee the daily operations and management of two support services in Caernarfon, ensuring high-quality, person-centred support for six individuals.
  • Lead, motivate, and develop a team of support workers, fostering a positive and collaborative working environment.
  • Conduct regular reviews of support plans, service delivery, risk assessments, and progress logs, applying principles of active support.
  • Build and maintain positive relationships with stakeholders, including service users, families, and external partners.
  • Promote continuous service development and implement best practices to enhance independence and wellbeing for the people supported.
  • Manage team performance, provide coaching, and encourage creative problem-solving to meet individual needs.

Requirements:

  • Experience supporting people with learning difficulties in a social care setting.
  • Level 5 qualification in Health and Social Care or actively working towards it.
  • Strong, caring nature with a commitment to enabling others to live enriched lives.
  • Effective communication skills and the ability to influence others positively.
  • Knowledge of the Care Council for Wales Code of Practice.
  • Flexibility to work shifts, including weekends, and provide cover as needed.
  • Welsh language skills are desirable to communicate effectively with Welsh-speaking service users.
  • Access to a car and willingness to use it for transporting service users, with appropriate business insurance.
  • Valid driver’s licence and willingness to travel for meetings and training.

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.

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Jason Murphy
Jason Murphy
Senior Recruitment Consultant
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A personal touch and great communication throughout the process.

We approached Vetro looking to appoint a Registered Manager for our Children's Residential Service. 

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Registered Manager
Melanie
I couldn't recommend Jason enough and I'm glad to be working with him.

Jason was friendly, professional, and really understands the sector. His knowledge of the social care sector in Wales is exceptional, which really helped me with some important points to discuss with my manager. 

Recruitment & Compliance Operations Officer
Leanne
I love Jason, he is amazing!!
Internal Recruiter
Sophie
Jason consistently demonstrates a deep understanding of the sector and takes the time to fully grasp the specific needs of each service.

When we experienced a significant loss of Support Workers in Pembrokeshire, I contacted Jason with an urgent request for ten new staff members. 

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Recruitment Advisor
Rebecca
Jason has been fantastic!

He understood my position in the job market and has been unbelievable so far. What has shocked me the most is the knowledge Jason has of the sector. We were able to have a good conversation around my job spec, which in turn has given me great confidence in Jason to look for suitable employment for myself! 

Children's Support Worker
Michael
Jason is amazing at what he does.

Jason Murphy has been an excellent support from our very first conversation!

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Senior Support Worker
Laura
Jason is friendly, easy to talk to, and always willing to support where needed.

I've had the pleasure of working with Jason and have found him to be consistently reliable, professional, and approachable. 

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Recruitment Coordinator
Sophie
Jason is very friendly and professional while dealing with you to help you achieve the perfect job match for yourself.

I would recommend the agency to anyone who's looking for employment. 

Team Leader
Alisha
Jason was amazing, supportive, and efficient.

I would wholeheartedly recommend him to anyone seeking a career change. 

Team Leader
Denis
Jason was excellent and a credit to your company.

He was knowledgable about the company and very complementary on my relevant experience and how it would be a great fit for the position I applied for. 

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Children's Support Worker
Stephen
Thanks to Vetro Recruitment and specifically Jason Murphy I can renew my mortgage and look forward to a positive career in a fabulous setting and employers.

I applied for the position advertised at 09:30am. By 10:30am Jason Murphy had read my application thoroughly and contacted me giving me an informal conversation about the job and it's suitability.

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Learning Disabilities Support Worker
David