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Service Manager - Supported Living

Reference: 12264
Location
Gloucester, Gloucestershire, United Kingdom
Salary
£35,000 - £40,000
Contract Type
Permanent

Job Title: Supported Living Service Manager – Care and Supported Living Gloucester
Location: Gloucester, Gloucestershire, England
Salary: Up to £40,000 per annum

Job Description:
Are you a dedicated leader with a passion for supporting individuals with complex needs? A leading specialist provider is seeking a Supported Living Service Manager to oversee multiple services in Gloucester. This is a fantastic opportunity to make a positive impact on the lives of young adults with learning disabilities, autism, mental health needs, trauma, and behaviours that challenge. As the Supported Living Service Manager in Gloucester, you will lead with purpose, inspire your team, and champion person-centred care in a vibrant community setting.

Key Responsibilities:

  • Lead and motivate teams to deliver high-quality, personalised support services in Gloucester.
  • Collaborate with the PBS Team to develop tailored support plans for individuals.
  • Provide hands-on coaching and mentoring to Deputy Managers and staff, fostering a culture of empowerment.
  • Drive continuous improvement through feedback, reflective practice, and co-production.
  • Ensure compliance with regulatory standards and embed high-quality, person-centred practices.
  • Promote a positive, inclusive culture where everyone feels valued and supported.
  • Work closely with the Senior Management Team to develop and implement service strategies.
  • Support individuals to achieve their goals, celebrate successes, and flourish within their communities.

Requirements:

  • Proven leadership experience, with at least two years as a Manager or similar role in supported living.
  • Track record of achieving success in local authority and/or CQC inspections, with a minimum of a "Good" rating.
  • Essential qualification: Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
  • Strong organisational, communication, IT, and financial management skills.
  • Experience supporting people with complex needs, trauma, and behaviours that challenge, using a compassionate approach.
  • A proactive, hands-on leadership style that fosters collaboration and inclusion.
  • Full UK driving licence with access to a vehicle and business insurance.

What you will get:

  • Up to £40,000 salary
  • Performance bonus
  • Access to health & wellbeing support through Employee Assistance programme
  • Private Medical Insurance
  • Long service rewards, including extra paid leave after 2 years and up to 35 days annual leave
  • Full training and ongoing professional development
  • Exceptional coaching and mentoring opportunities
  • Clear pathways for career progression
  • Refer a friend bonus of £1,000
  • Company pension scheme

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.

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Chris Killington
Chris Killington
Recruitment Consultant
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