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Support Worker - Supported Accommodation

Reference: 12512
Location
Exeter, Devon, United Kingdom
Salary
£31000 - £39000
Contract Type
Permanent

Job Title: Residential Support Worker (Children’s Home)
Location: Exeter, Devon
Salary: £31,000 - £39,000 (including enhancements)

Job Description:
We are seeking a compassionate and committed Residential Support Worker to join our team and help maximise the potential capabilities of children in a residential setting. As a Residential Support Worker in City, County, Country, you will support choice, safety, engagement, and positive outcomes through person-centred care and consistent practice.

Key Responsibilities:

  • Support children to maximise their capabilities and make informed decisions where appropriate
  • Provide choice wherever possible and enable children to have a voice
  • Follow professional advice and known alternative communication strategies to support communication
  • Work within each child’s bespoke, individualised package of care to achieve the best outcomes
  • Plan and support children’s daily routines, keeping children safe and engaged throughout the day
  • Ensure each child’s Placement Plan is followed and adhered to at all times
  • Prompt and support education, maintaining each child’s attendance in education
  • Ensure professional conduct, confidentiality, and adherence to policies, procedures, and risk assessments
  • Follow duty rotas and participate in rolling rota arrangements to gain experience across working methods
  • Respond appropriately to emergencies in line with company procedures
  • Complete daily recording and required administrative tasks (e.g., daily journals, handover, medication, telephone enquiries)
  • Maintain high cleanliness standards across communal areas and support bedroom cleanliness and life skills
  • Be aware of fire prevention regulations and practise fire drills
  • Demonstrate sensitivity and appropriate assertiveness in a pressured environment with diverse children and staff
  • Meet physical, emotional, psychological, educational, recreational, and social needs through positive, supportive care
  • Communicate positively, provide a safe and warm environment, and encourage learning and responsible attitudes
  • Support appropriate contact and relationships between friends and family
  • Use de-escalation appropriately and physically intervene only when behaviour becomes dangerous, following the correct PBS plan
  • Ensure incident/accident and restraint forms are completed and passed to the Registered Manager within agreed timescales
  • Raise serious issues or concerns with the Registered Manager or Senior Management

Requirements:

  • Experience or understanding of residential childcare and safeguarding responsibilities
  • Ability to follow Placement Plans, policies, procedures, and risk assessments consistently
  • Strong communication skills and the ability to support children using alternative communication strategies
  • Commitment to confidentiality, professionalism, and duty rotas (including rolling rota and sleep-in duties as required)
  • Awareness of Health & Safety regulations and fire prevention practices
  • Ability to support education and maintain engagement throughout the day
  • Willingness to attend meetings and training as required, and flexibility in hours to meet service needs
  • Ability to support children with transport when needed

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.

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Chris Killington
Chris Killington
Recruitment Consultant
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Chris at Vetro has been incredible.

I applied for a role I'd never done before, and not only did he help with my application process, but once I was offered an interview, he spent time ensuring I was sufficiently prepared. He has also made an once-a-week update meeting available to check on my onboarding process. If you're looking for work and support, I'd highly recommend Vetro Recruitment. 

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Chris has been absolutely amazing...

Chris has been absolutely amazing - guiding me through every step of finding a job, matching me up to an employer who he felt would be perfect for me.

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Chris has been an absolutely great support to us.

His approach is consistent, responsive, and very much aligned with the caring, child-centred values we hold.

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Chris has consistently demonstrated a level of professionalism, commitment, and initiative that far exceeds expectations.

He has gone above and beyond in supporting Manuel Cornwall during the recruitment process, often making himself available outside of standard working hours to ensure that key stages were completed promptly and efficiently. 

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Chris has not only saved me time, but he has also earned my total respect for the high standard of work he does.

I can only go by my recent experience with other recruiters, and Chris does go the extra mile to understand the work you want to pursue, given his knowledge of the market in my profession. 

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Chris made the process so easy.

He went above and beyond during the recruitment process. He kept me up to date with any information he had received and kept in the loop at all times.

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Chris my consultant was fantastic...

He never gave up, persevered with a number of roles and clients, arranged a swift interview, prepared me well and landed the job. 

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Michael
Chris's communication has been clear, timely, and solution-focused.

Throughout our collaboration, Chris has consistently demonstrated a level of professionalism, commitment, and initiative that far exceeds expectations. 

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Chris was excellent and took the time to get to know myself and my organisations needs.

I started working with Chris earlier this year when actively recruiting for a new staff team for a start-up organisation.

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Chris was fantastic.

He is very approachable and easy to talk with. 

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Chris was very professional and an asset to the company.

Advice prior to interview reference potential questions and general information to what to expect at an interview.

Even though I was offered a position with another company before the interview, I was impressed with the level of professionalism Chris showed throughout. 

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Collaborating with Chris has been a highly positive experience.

His interpersonal skills are exemplary; he demonstrates a relatable demeanour while refraining from the pushiness often associated with recruitment agents.

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Exceptional service from a truly exceptional recruitment expert.

Chris has been professional, friendly, supportive, and consistently there for me with opportunities, advice, and regular updates. 

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He offered me the best experience I have ever had whilst changing employment.

Chris was extremely helpful and checked in with me daily to check on how everything was going. 

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He really goes the extra mile which gave me a lot more confidence during the process.

Chris provided a really good description of the job. Gave me lots of really helpful information in regards to what might come up in my interview. 

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Highly recommended Chris he was amazing!

Chris was absolutely wonderful and was in contact every step of the way with myself obtaining employment in my chosen field.

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