Supported Housing Manager

Job Title: Projects Manager

Location: Bridgend, Bridgend County Borough, South Wales (CF31 area)

Salary: £28,683 per annum

Employment Type: Full-time, Permanent (35 hours per week, flexible; 2nd tier on-call rota approx. 1 week in 6)

Job Description

We are recruiting a Projects Manager to oversee high-quality housing-related support services in Bridgend, Bridgend County Borough. This is a key leadership role supporting teams who work with vulnerable individuals aged 16+ in partnership with Social Services, Housing, and other agencies.

You’ll take ownership of service delivery across a small portfolio of supported housing projects, ensuring safe, trauma-informed practice and strong outcomes for those supported.

Key Responsibilities

As a Projects Manager based in Bridgend, your daily duties will include:

• Leading and supporting staff through regular supervision, reflective practice, and guidance on safeguarding and risk
• Monitoring service performance against action plans and funding requirements, ensuring consistent, high-quality delivery
• Managing referrals and allocations, responding to urgent needs to prevent escalation of risk or hardship
• Ensuring robust risk assessments, safety planning, and safeguarding processes (including MARAC/MAPPA where required)
• Building effective working relationships with statutory and voluntary partners (e.g., Social Services, Police, Probation, colleges, training providers)
• Completing audits and ensuring accurate monitoring returns and case management standards
• Supporting budget control, spend approvals, and timely submission of finance-related processes
• Participating in partnership/commissioner meetings and promoting services appropriately
• Providing on-call advice and, where needed, out-of-hours attendance/cover to maintain service continuity

Requirements & Qualifications

To be successful as a Projects Manager, you will need:

• Proven line management experience within a support environment
• Experience supporting teams working with complex needs (e.g., mental health, substance misuse, offending, domestic abuse, childhood trauma, care experience)
• Strong understanding of housing and homelessness issues affecting vulnerable groups
• Confidence in risk management, safeguarding, and safety planning
• Competent IT skills (e.g., MS Word, Teams, Outlook and case management systems)
• Full UK driving licence and access to a car

Benefits & Work Environment

• Competitive salary with structured annual leave (starting at 26 days + Bank Holidays, increasing with service)
• Supportive, values-led environment with reflective practice and access to specialist input
• Ongoing training aligned to an organisational training matrix

If you are a qualified Projects Manager looking for an exciting new role in Bridgend, apply today!

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.