Supported Living Manager

Job Title: Supported Living Manager – Complex Needs & Positive Behaviour Support
Location: Swansea
Salary: £30,000 - £33,000

Job Description:
An exciting management opportunity is available for a Supported Living Manager to join a leading specialist provider in Swansea. This role offers the chance to lead support teams across two supported living homes, ensuring high-quality, person-centred care for adults with learning disabilities and complex needs. The Supported Living Manager will play a vital role in driving positive outcomes, fostering independence, and promoting community inclusion. If you are a resilient, forward-thinking leader with experience in supported living environments, this is an excellent opportunity to make a meaningful impact.

Key Responsibilities:

• Lead, motivate, and develop support staff teams across supported living services in Swansea.
• Ensure the consistent implementation of person-centred support plans, health plans, and behavioural support strategies.
• Embed Active Support and Positive Behaviour Support (PBS) approaches throughout the services.
• Manage complex behavioural and environmental challenges with professionalism and confidence.
• Build and maintain strong relationships with families, multidisciplinary teams, and external partners.
• Support teams through change and challenging situations with resilience and clarity.
• Ensure all documentation, risk assessments, and support plans are accurate, up-to-date, and compliant.
• Represent the organisation positively during reviews, meetings, and inspections.
• Participate in on-call arrangements and travel across the region as required.

Requirements:

• Minimum of 2 years’ experience leading and supervising teams within supported living or similar settings.
• Demonstrable experience supporting adults with learning disabilities and complex needs.
• Strong problem-solving, organisational, and decision-making skills.
• Calm, positive communication style, especially in emotionally demanding situations.
• Confidence managing risk and supporting teams with consistent practice.
• Excellent written and IT skills, including digital systems proficiency.
• QCF/RQF Level 3 (or equivalent), with a willingness to work towards Level 5.
• Full UK driving licence and flexibility to travel regionally.
• Commitment to ongoing professional development.

Desirable:

• Experience within forensic or highly complex environments.
• Knowledge of trauma-informed care and PBS frameworks.

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.