Tenancy Support Worker

Job Title: Tenancy Support Worker
Location: Bridgend, Wales, UK
Salary: £14.24 per hour inclusive of holiday pay

Job Description:
Are you an experienced Tenancy Support Worker seeking a new challenge within the social housing sector? We are looking for passionate and motivated individuals to join a leading specialist provider in supporting people facing tenancy difficulties. This role offers an excellent opportunity to make a positive impact by helping clients achieve independent living through advice, support, and crisis intervention.

Key Responsibilities:

• Provide tailored advice and support to clients experiencing tenancy issues
• Develop positive working relationships to facilitate successful resettlement and independence
• Assist clients with financial management, including welfare and housing benefits claims
• Conduct assessments and casework to address social isolation and exclusion
• Liaise with relevant agencies to coordinate support and resources
• Support clients in future planning to ensure sustainable independence

Requirements:

• Proven experience as a Tenancy Support Worker or in a similar social housing support role
• Knowledge of current welfare and housing benefits
• Ability to develop and maintain effective client relationships
• Full driving licence and access to own vehicle (due to the nature of the support)
• Strong communication and organisational skills
• Flexibility to adapt to various working hours and environments

Benefits:

• Company pension scheme
• Holiday pay
• Comprehensive training package, including ongoing face-to-face sessions
• Opportunities for career development and earning potential
• Weekly pay with excellent rates and no payroll charges
• Free online training and subsidised practical training (TMVA, PMVA, PBM)
• Flexible working hours tailored to your needs
• Shifts scheduled via Shift App
• 24-hour support line
• Personalised support from a dedicated consultant

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.